Love It Guarantee
We hope you love everything you order, but in case you don’t, we will gladly accept returns for any products that were purchased directly through our website within 30 days of purchase date and issue a full refund.
The returned product must be in original packaging, unused (unworn, unwashed, unaltered). Refund request can be submitted by emailing Support@TribecaTribe.co, please include your order # and date of purchase.
US CUSTOMERS (excludes Hawaii, Puerto Rico, Guam and Alaska)
Cost of return shipping labels will be deducted from final refund amount.
Please send all returns to the following address:
Attn: Customer Service
15 Alice Ct
East Rockaway, NY 11518
Customers are responsible for return shipping charges.
Returns are processed within 1-2 business day of receipt and refunds issued to your original method of payment.
After 30 days from the date of shipment, we’ll gladly consider any items for return that are defective due to a manufacturing defect.